Balash, David G., Rahel A. Fainchtein, Elena Korkes, Miles Grant, Micah Sherr, and Adam J. Aviv. “Educators’ Perspectives of Using (or Not Using) Online Exam Proctoring.” In USENIX Security Symposium (USENIX), 2023.

The onset of the COVID-19 pandemic changed the landscape of education and led to increased usage of remote proctoring tools that are designed to monitor students when they take assessments outside the classroom. While prior work has explored students’ privacy and security concerns regarding online proctoring tools, the perspective of educators – who are notably the decision makers in the classroom – is under-explored. We sent survey requests to over 3,400 instructors at a large privacy institution that taught online classes during the 2020/21 academic year. We had n=125 responses: 21% of the educators surveyed used online exam proctoring services during the remote learning period, and of those, 35% plan to continue using the tools even when there is a full return to in-person learning. Educators who use exam proctoring services are often comfortable with their monitoring capabilities. However, educators are concerned about students sharing certain types of information with exam proctoring companies, particularly when proctoring services collect identifiable information to validate students’ identities. Our results suggest that many educators developed alternative assessments that did not require online proctoring and that those who did use online proctoring services often considered the tradeoffs between the potential risks to student privacy and the utility or necessity of exam proctoring services.

  title = {Educators' {Perspectives} of {Using} (or {Not} {Using}) {Online} {Exam} {Proctoring}},
  booktitle = {{USENIX} {Security} {Symposium} ({USENIX})},
  author = {Balash, David G. and Fainchtein, Rahel A. and Korkes, Elena and Grant, Miles and Sherr, Micah and Aviv, Adam J.},
  month = aug,
  year = {2023}